brown wooden door with green plants
The Ben West PalmAccessibility

Accessibility

Commitment

The Ben hotel is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of this website. We continue to make improvements to meet WCAG guidelines and perform ongoing monitoring to detect any new issues that may arise. If you need assistance in using the website, or have specific questions or concerns about the accessibility of this site, please contact us at thom.stewart@thebenwestpalm.com or call +1 (561) 655-4001.

Guidelines and Standards

The Ben hotel aims for our website to conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1 AA). We have conducted an accessibility audit of our website based on these guidelines and outlined the known issues.

Known Issues

September 4, 2023 – 4 Known issues

  • The Google Maps used throughout to display the location of attractions is not fully accessible. A grid view is provided as an accessible alternative.
  • YouTube has not been tested and may not meet level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1 AA)
  • TripAdvisor Badge link does not have a discernible name.
  • LeadConnector has not been tested and may not meet level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1 AA)

We are actively working on resolving these issues.

Audit Trail

Contact information

We are committed to resolving these issues and to bring the site into full conformance with WCAG 2.1 AA. If you do encounter a specific accessibility issue, please contact us at thom.stewart@thebenwestpalm.com or call +1 (561) 655-4001, and we will make all reasonable efforts to resolve the accessibility issue.