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Privacy Policy

The Ben hotel is committed to safeguarding your personal information and protecting your privacy. Please take a few minutes to read the following privacy policy, so that you understand how we treat your personal information. As we continuously improve and expand our services, this privacy policy might change. So please check it out periodically. If you have any questions about our privacy policy please email info@thebenwestpalm.com

We gather information through two means – navigational information gathered when you visit this Web site and information that you provide to us. Generally, the information we collect online helps us respond to your requests, deliver requested services to or for you, and personalize and continually improve your experience at The Ben hotel.

Navigational information

When visiting this Web site, The Ben hotel gathers navigational information about where visitors go on this Web site. This information allows us to see which areas of this Web site are most visited and thus, improve the quality of our visitors’ experience by recognizing and delivering more of the features, services and products our visitors prefer. Additional non-personally identifiable information (for example, domain type, browser version, service provider, IP address) may be collected, which provides additional information regarding the use of this Web site, such as how many times a page on this Web site is visited. The Ben hotel uses this information on an aggregate basis to evaluate the effectiveness of this Web site, to analyze trends and to administer this Web site.

Information you provide to us and how we use it

If you complete a “User Comments” or “CONTACT” form on this Web site, we may collect your name, e-mail address, phone number, mailing address and any information that you provide in the text of your message. Information provided in the “User Comments” “CONTACT” feature is only used to respond to your inquiries.

If you elect to complete an employment application through this Web site, you will be asked to provide your name, mailing address, telephone number, e-mail address and information with respect to your work experience, background and position sought. In addition, you may submit your resume to us online. Any information that you provide to us at the employment portions of this Web site (i.e., if you complete an online application or submit your resume online) is only used to enable The Ben hotel to consider your interest in employment with The Ben hotel and, if hired, for employment and business-related purposes.

If you indicate while visiting this Web site that you would like to receive The Ben hotel news and information, The Ben hotel will use the e-mail address information that you provide to send The Ben hotel marketing materials to you. If you previously signed up to receive The Ben hotel marketing materials via e-mail but would now like to be removed from the The Ben hotel e-mail marketing list, you can either use the “unsubscribe” feature on our e-mails or send your request to info@thebenwestpalm.com

From time to time, The Ben hotel may contact you via SMS for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.
If you would like to stop receiving marketing or promotional communications via SMS from The Ben hotel, you may opt out of such communications by replying STOP to SMS messages.

The Ben hotel does not sell, rent or trade the information that you provide to us at this Web site. We may, however, use third parties to help us provide services to you, such as fulfilling online gift certificate or gift card orders, processing payments, monitoring activity on this Web site, conducting surveys, providing online driving directions, and administering e-mails or contests that may occasionally be offered at this Web site. If personally identifiable information (i.e., name, address, e-mail address, telephone number) is provided by us or by you directly to any of these third parties, we will require that such information be maintained by them in confidence.

You should also be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect this Web site, the users of this Web site, or the public.

Use of cookies

The Ben hotel occasionally uses a browser feature known as a cookie, which assigns a unique identification to your computer. Cookies are typically stored on your computer’s hard drive and allow a Web site to be more responsive to your needs, while delivering a better and more personalized experience to you. Please also be aware that some of the third party service providers that we use on this Web site to help us provide services to you (for example, the store locator feature) may use cookies.

Third Party Service Providers

We may use the following third-party service providers named below to process and store your data:

  • Google Analytics, which we use service to measure the performance of this website. For information on how Google Analytics collects and processes information about you and information on how to opt out from Google’s collection of information from you, go to Google Analytics Opt-out Browser Add-on.
  • Google AdWords, Google Dynamic Remarketing, and DoubleClick Digital marketing, which we use for advertising-related services such as data collection, behavioral analysis or retargeting. For more information go to Google’s Privacy & Terms.
  • MyFonts, which we use to load fonts on this website. For information on how MyFonts collects and processes information about you, go to the Monotype Web Font Tracking Privacy Policy.
  • Facebook Pixel, which we use to manage and measure our digital marketing campaigns. For more information go to Facebook’s Privacy and Data Use Business Hub.

Changes in Policy

As we continue to offer you new and different types of content and services, The Ben hotel may modify our information collection and use practices. Should there be a material change to our information practices, it will be applied only to information collected on a going-forward basis, and we will update this Privacy Policy statement. If you are concerned about how your personal information is used, please visit this Web site for this and other important announcements from The Ben hotel.

Acceptance of Terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.


The Ben hotel shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information.

Questions – Contact Us

If you have any questions or concerns regarding our privacy practices, please contact us.